Book excerpt: Dangerous Opportunity: Making Change Work Based on 15 years of research involving over 10,000 managers, Dangerous Opportunity: Making Change Work offers managers new insights into the different ways in which people react to change their Change Styles so they can lead business transitions more effectively. The book presents a powerful four-stage Change Process Model and provides a step-by-step outline to help managers lead change for meaningful, measurable business improvement. Dangerous Opportunity: Making Change Work gives us the language, understanding, and tools needed to address the most difficult of tasks making change in a complex society. Rick Foster, Ph.D. Vice President for Programs W.K. Kellogg Foundation This concise, coherent, and elegant book offers an eminently practical synthesis of years of empirical and theoretical work on how change occurs. It maps and illustrates an original and memorable model against which leaders in all settings can check to see whether they, themselves, and those around them, are adhering to Gandhi's dictum to be the change they want to see. Dianna Chapman Walsh President Wellesley College