Book excerpt: Disruptive Workplaces offers a fresh perspective on facility management (FM) and workplace design, adapted to the rapid changes of our times. This book presents a practical, step-by-step approach for creating a sustainable and future-proof work environment. Whether you are a facility manager, HR manager, Chief Happiness Officer, or a member of the management team, you will find relatable international examples and gain valuable tips & tricks. With an easy-to-follow plan, this book guides you towards effective change. 'This book provides an insightful view of what facility management is today but also shows a glimpse of what to expect in the future. It offers examples and many use cases by experts from all over Europe and the Middle East. A must read for FMs and anybody who has a link to the industry, whether you are just starting your career or are a well-experienced FM professional.'- Lara Paemen, Managing Director IFMA EMEA