Book excerpt: In this classic roadmap to managing your high-tension job, Richard Carlson shows how to stop worrying about the aspects of your work beyond your control and interact more fruitfully and joyfully with colleagues, clients, and bosses. His key insights reveal how to: How to manage rush deadlines with rushing How to transform your outlook and prepare for the day ahead How to enjoy corporate travel How to have a really bad day . . . and get over it