Book excerpt: This report looks closely at legal records management, and provides information and analysis on staff size and training, attorney-records staff relations, outsourcing, negotiations with warehouse suppliers, use of digital imaging, use of RFID, retention policies, equipment purchasing plans, and other facets of legal records management. The study is based on detailed interviews with records and practice management professionals and partners at some of America's most prestigious law firms, courts and law schools. Among the organizations profiled: Thompson Hine, Dewey Ballantine, Kay Scholer, Fulbright & Jawarski, The National Archives & Records Administration, Blackwell Sanders Peper Martin, the U.S. Court System for the District Courts, Thomas M. Cooley Law School and Darby & Darby.