Book excerpt: For courses in EMS Management, EMS Quality Management and Research, Quality Improvement EMS Quality Management and Research is designed to be used as a starter manual for EMS managers seeking to build comprehensive knowledge of quality improvement (QI). For information on teaching and learning resources, please contact your Brady representative. Teaching and Learning Experience Best practices and organizational stories throughout each chapter take learning far beyond theory and review of journal articles. Offers EMS managers a solid foundation of understanding of each of the topic areas. ***** Purchase Options: This title is available as an eText on our Pearson Digital Library at www.bradybooks.com/dl If you would like a print version of this title you can purchase on www.bradybooks.com All of the titles in Brady's EMS Management Series are also available to easily build customized versions in print or digital format through our Pearson Collections Website