Book excerpt: About HCPro HCPro, Inc., is the premier publisher of information and training resources for the healthcare community. Our line of products includes newsletters, books, audioconferences, training handbooks, videos, online learning courses, and professional consulting seminars for specialists in health information management, compliance, accreditation, quality and patient safety, nursing, pharmaceuticals, medical staff, credentialing, long-term care, physician practice, infection control, and safety, Visit the Healthcare Marketplace at www.hcmarketplace.com for information on any of our products, or to sign up for one or more of our free online e-zines.