Book excerpt: This book offers a critical analysis of the EU's first police and military crisis management missions in the Balkans--in Bosnia and Macedonia. The authors have conducted extensive research both in the field and at EU headquarters in Brussels. Their findings yield some important lessons for ongoing and future missions, from establishing mission goals to operational planning and specialized training of troops to battlefield tactics and weaponry to adapting to shifting political situations and controlling the local populace. Contributors include Isabelle Ioannides (Department of Peace Studies, University of Bradford, UK), Anna Juncos (Department of Politics, Loughborough University, UK), and Ursula Schroeder (European University Institute, Florence, Italy).