Book excerpt: For many, Florence Nightingale is the most famous woman of her day, second only perhaps to Queen Victoria. Celebrated and beloved by the public and her friends, considered an irritant by politicians and bureaucrats, the great reformer remains a figure of considerable controversy. In this full 'life in letters' we see her at first hand. Martha Vicinus and Bea Nergaard weave together a narrative account and a selection of her letters in such a way as to create--in Nightingale's own words--a fascinating portrayal of the woman, her career, and her concerns.