Book excerpt: This handbook provides English language trainers with ideas for different situations, different types of companies, learners of different levels, and for groups with widely varying focus points. The activities have been designed to be as flexible as possible and can be adapted to cover specific areas. The aim is to provide teachers not only with a handy guide of classroom tips but also a basis from which they can further develop ideas for their own classes and clients. Topics include ideas for workplace vocabulary, business grammar, business writing, charts & graphs, communication skills, business skills, using authentic materials, and games and activities. Both new and experienced teachers should benefit from the activities in the book and the connection to the “real world” of their learners.