Book excerpt: In Finding the Facts: What Every Work place Investigator Needs to Know, Fran Sepler provides organizations with a step-by-step guide to conducting effective and defensible employment investigations. This one-of-a-kind, comprehensive manual includes time-tested basics and advanced topics for both in-house and freelance investigators. Learn how to: Formulate policies and practices that anticipate complaints Plan and bulletproof investigations Establish a model for each of the five stages of an interview Conduct credibility assessments Investigate systemic discrimination Develop insightful questions for a successful interview