Book excerpt: Instability, disturbance, emergence, networks, informal learning, trial, error, adaptability, low growth, fluctuation and momentum – these are the experiences that dominate the lives of today’s business leaders. There is a growing awareness that the old industrial constructs of detailed planning, perfection and process are no longer working as effectively as we might wish in our large, established organizations. This book is a challenge to the way we relate to each other and lead businesses in the post-industrial age; it is full of passionate stories, reflections and insights. The writing inspires the practice of alternative forms of courage, acceptance of our imperfections and new methods of contact with each other as we navigate the changing nature of the workplace.