Book excerpt: If know-how is knowing what to do to make change happen, do-how is doing what needs to be done - there's a big difference. Everybody knows that change can be difficult. Sometimes you feel yourself stuck going round in circles as you revisit the same challenges again and again. But there is a way to change things and it doesn't have to be complicated. In this highly practical book, Dave Corbet and Ian Roberts show just how quickly you can move forward once you recognize that the key to change is not your know-how - understanding how to make change happen in theory - but your do-how - the shifts in behavior that will deliver the changes you want, whether this be at home or work. Dispensing with academic jargon, and illustrated throughout with real-life examples and case studies, the book draws together diverse aspects of change into one simple, tried-and-tested roadmap, allowing you to develop the do-how you need to achieve breakthrough change: change that sticks, and delivers results. - Transform the culture of your organization - Proactively manage an underperforming team member - Reignite and develop your career - Improve relationships with partners or children - Learn to say no