Book excerpt: Empathize, and become a manager who can effectively influence each of your employee’s attitudes, behavior, level of motivation, and professional growth “How Do I Keep My Employees Motivated? is an imperative book for leaders in all fields. In order to motivate, you must be able to comprehend and connect on a personal level.” —TOM DASCHLE, former U.S. Senate Majority Leader “George Langelett brings clarity to elements of management that we cherish at Markel. He explores the ‘soft’ topic of empathy-based management in ways that are highly accessible to managers who are compelled by ‘hard’ logic. He describes the scientific underpinnings of why empathetic management is successful, and he gives clear steps for how managers can develop such a style.” —ALAN I. KIRSHNER, Chairman/CEO Markel Corporation “I think this is an excellent book. Most books on motivation are either so heavy on theory and research that practicing managers may not know how to apply what’s in the book or else rely so heavily on anecdotes and personal experiences to the point where validity suffers. This book, though, gets it just right: it is based on sound theory and research but offers truly usable applications and advice.” —DR. RICKY GRIFFIN, Department Head and Distinguished Professor of Management, Blocker Chair in Business, Mays Business School, Texas A&M University