Book excerpt: This book exposes the inherent complexities and challenges found in government environments and offers insights to help bureaucrats, and those working alongside bureaucrats, better understand the dynamics of provincial government in Canada. The authors are career civil servants with more than 60 years of service between them. They share practical advice and include insights from senior bureaucrats and academics, about how best to navigate relationships within the government sector. The result is an entertaining and fast-paced read. The book is aimed at civil servants, politicians, media, unions, lobbyists and others who work closely with the bureaucracy and who want to better understand how the system works.