Book excerpt: Would you like to be able to communicate better? At work? With friends and family? This book shows you how! You can engage with a range of 'real-world' spoken and non-verbal strategies and personal skills, to elevate the effectiveness of your communication beyond just simple words. By gaining a better understanding of how to communicate more effectively, you will quickly learn how language can positively influence all aspects of your life. Whether you want to enjoy better relationships with friends or family, or learn to positively influence others in your workplace, this book will give you the tools to transform both your communication skills and the way you think about yourself as a communicator. In this book, communication and language expert, Dr Kate Beaven-Marks offers valuable insight into how we communicate, both with others and with ourselves and helps you understand how to truly enhance your communication.