Book excerpt: How to Say It® for Executives offers everything current and future leaders need to know to get their ideas across powerfully, efficiently, and humanely. Full of practical tips, words, outlines, and models, this guide shows how to: Prepare and deliver effective speeches and talk to large and small audiences Reinforce a message with effective use of nonverbal languageAvoid words and phrases that undermine authority Foster participation during meetings Handle difficult or hostile people with grace Write briefly and clearly