Book excerpt: IBM® Customer Information Control System (CICS®) Explorer is the new face of CICS Integration point for CICS tooling with rich CICS views, data, and methods. Are you looking for new ways to accelerate the transfer of knowledge, skills, and best practices to the next generation of technical staff and experts? Do you need to maintain productivity and protect service-levels? CICS ExplorerTM and System z® lead the way to platform simplification. IBM CICS Explorer has a common, intuitive, Eclipse-based environment for architects, developers, administrators, system programmers, and operators. The task-oriented views provide integrated access to a broad range of data and control capabilities, and it also has powerful, context-sensitive resource editors. Integration point for CICS TS, CICS Tools, CICS TG, PD Tools, and Rational® Tools are extensible by independent software vendors (ISV), system integrators (SI), and customers who use our Software Development Kit. In this IBM Redbooks® publication, we focus on the new CICS Explorer. The first part of the book is an overview of the CICS Explorer along with all of the CICS Tools' plug-ins. In the second part of the book, we focus on several scenarios in which you can use the CICS Explorer with the CICS Tools plug-ins to resolve various problems.