Book excerpt: "Instruction to Deliver, Michael Barber's enthralling inside account of the time, shows just how much was achieved in this relatively short period. It provides revealing pictures of major players in New Labour, especially Tony Blair, and offers a unique insight into the messy reality of getting things done in government. It also gives a fascinating portrait of Michael Barber's upbringing and background, demonstrating the extraordinary drive and commitment required to bring about such a sea change in government culture."--BOOK JACKET.