Book excerpt: TRB's National Cooperative Highway Research Program (NCHRP) Synthesis Report 320: Integrating Freight Facilities and Operations with Community Goals identifies practices that have been or are being used by private-sector freight companies and public transportation agencies in citing their facilities, modifying their operations, and managing their community relations. "Good neighbor initiatives" and balancing practices employed by metropolitan planning and economic development organizations, local governments, and others are also recognized. The report covers water, truck, rail, and air freight facilities and operations. Although the report does not include pipelines, several of the issues and practices discussed are relevant to pipeline facilities and operations.