Book excerpt: This book constitutes the refereed proceedings of the Second International Workshop on Intelligent Agents for Telecommunication Applications, IATA'98, held in Paris, France, in July 1998, in conjunction with the 1998 Agents World Conference. The book presents 17 revised full papers carefully selected for inclusion in the volume. The book is divided into topical sections on network architecture, network configuration and planning, network optimization, network management, agent-based architectures for service applications.