Book excerpt: Advice about the best ways to conduct bus. in Latin Amer. (LA). Shares the do's & don'ts of interacting with individuals in all the major countries of LA. Each chapter is devoted to a specific country & begins with a summary of statistics, followed by tips about what to do & when to do it, whether you are interacting with your client for the first time or the 10th time. Each chapter closes with tips for avoiding the most commonly-made faux pas. Topics: proper greetings & intro's.; attire; bus. card etiquette; gestures & public manners; entertaining/dining; gift-giving manners; greetings & intro's.; how decisions are made; meeting manners; punctuality; seating etiquette; tipping tips; toasting etiquette; what to do when you're invited to a home; & women in bus.