Book excerpt: Key Concepts in Human Resource Management is an essential guide to the theories and issues that define the field - from the critical debates to the more practical considerations that every student should be aware of. 52 short and snappy entries serve to orientate the student round the need-to-know essentials. - Entries include Employment Tribunals, Benefits, Corporate Social Responsibility, Discipline and Grievance, Control, Employee relations, Incentive schemes, Motivation, Organizational culture, Strategic HRM, Victimisation. - A range of relevant HR applications will be given for each term. - A selection of recommended readings are suggested for each entry.