Book excerpt: "This book makes the compelling case that there are vast levels of untapped potential in every corner and cubicle of organizations. Because of unparalleled stress, burnout, disengagement, and continual distraction, employers are sitting on a treasure trove of potential but have lacked the mindset and skillset to unlock this potential. This book provides leaders with a step-by-step process for becoming the person known for coaching others to greatness"--