Book excerpt: The most successful public sector leaders today are ones that have the capacity to lead internally and externally. They are able to see and understand the inherent contradictions in their multiple roles. For instance, appeasing the community with a more humanistic approach to policing, while getting tough on crime; giving the community a greater role in police affairs, but maintaining the autonomy to make unilateral decisions; supporting tough actions against bad cops to appease the community while steadfastly defending the rank and file. These are scenarios that are difficult for police chiefs to reconcile. This book examines how chiefs of the Los Angeles Police Department (LAPD) have attempted to reconcile contradictory objectives. It explores the history of leadership in this famed police department, analyzing the leadership styles of its contemporary chiefs. This book explores the leader's capacity to walk the public leadership tightrope. This exercise is the most important task of any public sector leader. As one of the most highly profiled public agencies in the U.S., the LAPD has embraced many contradictions. The department has been a model of professionalism and misconduct. The LAPD has been at the center of many of the nation's most racially explosive experiences: the 1965 Watts riots, the Rodney King beating and subsequent 1992 riots, and the O.J. Simpson case. Additionally, the Rampart Scandal was one of the biggest police corruption scandals in the nation. Because of its proximity to Hollywood, the contradictory culture of the LAPD has been exposed in television and film. Indeed, America has become familiar with the LAPD through its periodic scandals and by its media and popular culture profile. Specifically written for students of criminal justice and public administration, this book examines the ways in which the LAPD's leaders have attempted to navigate crisis after crisis. The author uses interviews with thirty LAPD officers of various rankings and several Los Angeles residents to tell the LAPD story.