Book excerpt: Dynamic, timely and multifaceted, "Dr. ArLyne Diamond" is unlike any typical one perspective consultants. A noted public speaker and author, she is an internationally recognized expert on organizational effectiveness, international business, communication, conflict management, leadership, management, teams and professional development. In this latest book, Dr. Diamond draws on her extensive background in global business, marketing management, and business ownership to bring real-world expertise and advice to a changing global workplace. She focuses on current business trends, the future of working in a fast-paced global environment and offers many suggestions for dealing with the changes, chaos, and challenges of today and tomorrow's workplace. An easy read, with lots of stories from her life and practice, the author paints a clear picture that shows readers how to get the best out of themselves and others (her tag line) in the face of today's unique challenges. This is an excellent tutorial for leaders, managers, and those on the fast track for success. Leaders, managers and teams of today and tomorrow are faced with the necessity of working with people all over the globe, often never having the opportunity to meet face-to-face. Dr. Diamond offers leaders a roadmap for understanding and managing a globally dispersed workforce. She offers sage advice on how to navigate the challenges of current educational offerings and how to maximize them for career development in this broad and ever-changing competitive global environment. As a noted public speaker and author, her work has appeared on radio, television YouTube and Facebook and includes numerous articles and columns, including a regular column in Outsourcing Magazine. She has published three prior books: "Training Your Board of Directors," "The Please and Thank You of Fund-Raising," and "Conflict in the Workplace Causes and Cures." Dr. Diamond has an M.B.A in Business Administration and Organization Development and a Ph.D in Clinical Psychology, both of which give her a unique view of business management from the individual contributor to the board room. She opened her consulting firm, Diamond and Associates in 1981. She works with education, law enforcement as well as global corporations of all sizes.