Book excerpt: Today, with a kaleidoscope of disruptive forces affecting business transactions, the speed of commerce, and the ferocious level of competition for consumer loyalty and business survival—the cost of an enterprise’s faulty communication can literally make or break a product. This book is an introduction to concepts associated with Lean methodologies and how these can be adopted to uncover waste and drive improvements in the interactions between participants in an organization. Lean Communication provides the reader with analyses and solutions that can help frontline teams in today’s global supply chains, which are characterized by inherent problems rooted in time zone, language, and cultural differences.