Book excerpt: Lean is all about flow. This book provides the fundamentals of Lean so that anyone, in any type of work, can be Lean. To better understand why Lean organizations such as Toyota are so innovative every day, the book also delves into the secret sauce of Lean, flow experience. Praise for this book “A wonderful gem! Flow is a fundamental concept in Lean Management and yet few thought leaders have highlighted it in the understandable way that France and Joanne have—and even fewer organizations understand and incorporate the concept with any degree of rigor. Learn about flow and then start achieving it! Your employees and customers alike will thank you.” Karen Martin, President of TKMG, Inc. author, The Outstanding Organization