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Lean Six Sigma in Service

Download or Read eBook Lean Six Sigma in Service PDF written by Sandra L. Furterer and published by CRC Press. This book was released on 2016-04-19 with total page 484 pages. Available in PDF, EPUB and Kindle.
Lean Six Sigma in Service
Author :
Publisher : CRC Press
Total Pages : 484
Release :
ISBN-10 : 9781420079104
ISBN-13 : 1420079107
Rating : 4/5 (04 Downloads)

Book Synopsis Lean Six Sigma in Service by : Sandra L. Furterer

Book excerpt: In real life, data is messy and doesn't always fit into normal statistical distributions. This is especially true in service industries where the variables are, well, variable and directly related to and measured by the constantly changing needs of customers. As the breadth and depth of tools available has increased across the integrated Lean Six S


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Service industries have traditionally lagged manufacturing in adoption of quality management strategies and Six Sigma is no exception. While there are a growing
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