Book excerpt: This book offers insights into changes brought about by the enormous growth of the internet. There are new ways to share cultural heritage materials through online finding aids, exhibits, and other initiatives. What has been accomplished across libraries, archives, and museums? The authors consider that question by using case studies to explore activities in 14 libraries, archives, museums, and other heritage organizations. They consider what we can learn from current collaborations within and across libraries, archives, and museums and why some collaborations are successful while others cannot be sustained. Their findings are based on observations and interviews at institutions and organizations in the United States, Australia, and the U.K. These organizations have worked to make their collections accessible. Some have simply digitized their collections, while others have enhanced their collection management systems. Others have incorporated digital asset management systems to organize and retrieve media, and to manage digital rights and permissions. Most of these institutions and organizations have succeeded through strategic partnerships, strategic planning, and insightful leadership. However, the book also contains examples of institutions that have undergone transitions: one of the museums closed, and another closed its library. Taken together, the fourteen institutions shed light on professional practices today.