Book excerpt: As a manager, you make countless decisions every day. Some are straightforward, such as assigning a team member to a project. Others are far more complex, such as determining how to handle an under-performing product line. How can you boost the odds of making the best decisions for your organization? Treat decision-making as a process. This volume reveals key strategies for handling each step in the process. You'll find out how to: · Generate a diverse set of alternative courses of action for the decision at hand · Assess the feasibility, risks, and ethical implications of each alternative · Select the best course of action · Communicate your decision and carry it out