Book excerpt: An accessible source of winning technology managementstrategies In Management of Technology and Operations Ray Gehani reveals thebasic principles and best practices applied by toptechnology-driven organizations in the intensely competitive globalmarketplace. Using a model that technologists can relate to --ahigh-performance V-6 engine --he pinpoints the six sources ofcompetitive advantage that determine both short-term survival andmarket leadership over the long term. Then, with the help ofreal-life examples from leading technology-driven organizations, hedemonstrates how these global winners integrate project managementand pioneering leadership to exploit the full potential of each ofthese sources: * Research and development * Production automation and engineering * Information integration * Customer trust and market understanding * Reliability and quality promise * Building the best people. For working engineers and managers in technology-drivenorganizations of any size, this book provides a commonunderstanding of the goals and methods of managing technology andoperations. It is also an excellent text for upper-levelundergraduate and graduate students in science, engineering, andbusiness.