Book excerpt: Managing an Information Security and Privacy Awareness and Training Program provides a starting point and an all-in-one resource for infosec and privacy education practitioners who are building programs for their organizations. The author applies knowledge obtained through her work in education, creating a comprehensive resource of nearly everything involved with managing an infosec and privacy training course. This book includes examples and tools from a wide range of businesses, enabling readers to select effective components that will be beneficial to their enterprises. The text progresses from the inception of an education program through development, implementation, delivery, and evaluation.