Book excerpt: Divided into four sections—public safety agencies, key issues like interoperability and cybercrime, management skills, and emerging trends like the transfer of military technologies to civilian agencies, Managing Public Safety Technology illustrates how essential managing technology is to the success of any project. Based on the authors’ years of experience dealing with information systems and other tools, this book offers guidance for line personnel, supervisors, managers, and anyone dealing with public safety technology. Designed for current or future public safety personnel, especially those in management, Managing Public Safety Technology can also be used for undergraduate and graduate public safety management and leadership programs.