Book excerpt: Based on extensive research, this book offers an understanding of the briefing process and its importance to the built environment. The coverage extends beyond new build covering briefing for services and fit-outs. Prepared by an experienced and well known team of authors, the book clearly explains how important the briefing process is to both the construction industry delivering well designed buildings and to their clients in achieving them. The text is illustrated by five excellent examples of effective practice, drawn from DEGW experience.