Book excerpt: Written by a skilled motivational speaker and educator, this concise, helpful text illuminates the methods of motivating people to change. Students will learn how to gear their words to audiences that hold certain values but need encouragement to live them, to find the best materials for the speech, and to present them with passion. With a focus on both the process of motivational speaking as well as internal and external issues, Motivating Your Audience: Speaking from the Heart offers a wealth of stories and practical advice for speakers at all skill levels.