Book excerpt: No parent wants a constantly naughty, screaming or aggressive child -but when does parental discipline become over-control? How can you balance guidelines for good behaviour with allowing the child freedom to develop his or her own character? This helpful, practical and insightful book offers the key to confident parenting. Nanny Smith's tried and tested methods will turn a misbehaving child into a well-balanced child full of character and fun - and will help the parent at the same time.