Book excerpt: NEW! Next Generation NCLEX® (NGN) examination-style case studies at the end of each section familiarize you to the way that content will be tested in the new NGN exam. NEW! Leadership roles/competencies and evidence-based practice examples are included from across the care continuum: ambulatory care, long-term care, and community-based care. NEW! Content on management in a culturally diverse healthcare environment relates to both hospital staff and patients. NEW! Additional Evidence-Based Practice boxes relate to "innovation" topics in leadership and management. NEW! Updated organization reflects the Magnet Recognition (2019) and Pathways to Excellence (2016) standards, allowing you to learn the skills and competencies that magnet status hospitals require when hiring nurses.