Book excerpt: A user guide that helps you gain a better understanding of the new NVivo 9. Step-by-step instructions are combined with helpful comments to explain the terms used within qualitative analysis. NVivo 9 is a further development of Nvivo 7 and 8 and consistent with the Windows standard. NVivo 9 can handle all languages and alphabets supported by Windows. User interfaces in English, German, French, Portuguese, Spanish, Japanese and Mandarine. NVivo can import, code, and link Word files, PDFs, audio-, video- and picture files. Several categories of nodes can be created: Hierachical nodes, Relationships, and Matrices. The query methods are clearly explained and how to use the saved results. You can also create Graphical Models, Charts, Tree Maps, Word Trees and other visualizations like Cluster analysis. This book can be used as course literature or for self-teaching. A comprehensive yet clear list of contents, glossary, and index ensures the ease of finding the solution to problems that may occur.