Book excerpt: Telecommutingâ€"people working at home with computers connected to offices many miles awayâ€"could reshape the way America works. What are the effects of this phenomenon on workers, managers, and labor unions? What is the technology behind this arrangement? What are the legal implications surrounding telecommuting? In this volume, these issues are addressed by experts in computer applications and information systems, business and industry, training and operations, corporate forecasting and analysis, law, organizational behavior, and labor. Case studies of several actual telecommuting systems are presented.