Book excerpt: Each year organized groups of professional shoplifters steal or fraudulently obtain billions of dollars in merchandise to resell in an activity known as ORC. These stolen goods can also be sold on online marketplaces, a practice known as "e-fencing." This report assessed ORC and e-fencing. It addresses: (1) types of efforts that select retailers, state and local law enforcement, and federal agencies are undertaking to combat ORC; (2) the extent to which tools or mechanisms exist to facilitate collaboration and info. sharing among these ORC stakeholders; and (3) steps that online marketplaces have taken to combat ORC and e-fencing, and additional actions retailers and law enforcement think may enhance these efforts. Illus. This is a print on demand report.