Book excerpt: This book provides of hands-exercise and visually teaches the reader how to access all the resources of Outlook and its components, including email, calendar, contacts, tasks, and more. Each page is filled with pictures and explanations that instruct and show the reader exactly what to do, making both the book and the program easy to use. The beginning user will learn to use each of these components and progress to an intermediate level where they learn how to customize each component for maximum results and productivity. Tips and tricks are provided throughout the book.