Book excerpt: Performance measurement is the mechanism by which firms informthemselves of their true performance and locate unnecessary coststhrough the supply chain. These can then be converted intosubstantially higher profits in a carefully targeted improvementprogramme. If the construction industry is to meet the performanceimprovements demanded by end users, and to replicate the efficiencyand profitability gains of other sectors, it urgently needs toaddress formal performance measurement. Aimed at all those at the sharp end in every sector of theconstruction industry, including clients and end users, this willbe a highly practical, easy to read guide, focusing strongly on theday-to-day needs of managers at all levels. Using the everydaybusiness language of construction firms, it explains how to set upand run performance measurement, self-assessment and benchmarkingsystems. It is comprehensive and informative with plenty ofreal-life examples and most importantly, tells you what to dodifferently on Monday.