Book excerpt: If you handle any aspect of hiring, maintaining, or managing staff, this resource can save you hours of frustration! Authored by two of the nation's premier athletic administrators, Personnel Management for SportDirectors shows you how to develop your leadership, people, and management skills to bring out the best in the people you work with. You'll learn to help your student athletes, parents, coaches, officials, and staff members develop their potential as you master specific techniques for effective interaction, including mentoring and educating people, communicating clearly, resolving conflicts, and interviewing and evaluating personnel.