Book excerpt: Practical SharePoint 2013 Governance is the first book to offer practical and action-focused SharePoint governance guidance based on consulting experiences with real organizations in the field. It provides the quintessential governance reference guide for SharePoint consultants, administrators, architects, and anyone else looking for actual hands-on governance guidance. This book goes beyond filling in a governance document template and focuses entirely on actions to take and behaviors to adopt for addressing real-world governance challenges. Walks you through how to define what SharePoint offers and who is involved Offers key governance strategies for you to adopt or advise to your customers Provides real-world examples that apply each governance concept to an actual scenario What you’ll learn Define a scope to offer SharePoint as a service to an organization Specify roles and responsibilities involved in a SharePoint service Envision and strategize a SharePoint roadmap Plan for growing and upgrading a SharePoint environment Measure and report on performance metrics Set boundaries for development standards and testing processes Who this book is for Practical SharePoint 2013 Governance is for SharePoint consultants,administrators, architects, and anyone else looking for actual hands-on governance guidance. It is an excellent choice for people who like action-focused concepts or who want to go beyond documentation and theory. This book is a fantastic choice for anyone looking for agile ideas to put into practice without necessarily embarking on a lengthy governance exercise upfront. Table of ContentsPart I: Orientating SharePoint Governance 1. Understanding SharePoint Governance Part II: Defining the SharePoint Service 2. Defining Your SharePoint Service and Service Tiers 3. Determining Your SharePoint Features and Functionality 4. Establishing Your Team's Roles and Responsibilities 5. Shaping Your User Readiness and Training 6. Measuring and Reporting on Your SharePoint Service Performance Part III: Expanding the SharePoint Service 7. Creating Your SharePoint Roadmap 8. Promoting a Feedback Process 9. Managing Your SharePoint Demand Funnel 10. Growing Your SharePoint Service 11. Preparing for SharePoint Upgrades and Patches Part IV: Customizing the SharePoint Service 12. Committing Sponsorship and Ownership of Customizations 13. Facilitating and Isolating End-User Customizations 14. Designing Your Development Standards and Testing Processes 15. Framing Your Information Architecture and UI Standards 16. Coordinating Your Code Promotion and Release Processes 17. Rapid Concepts