Book excerpt: The COVID-19 pandemic has led to increased strain and mental health problems due to changing working conditions. Given the existential nature of the pandemic, it remains crucial to establish employee effectiveness, resilience, and agility and to particularly understand the long-term psychological impact the pandemic might have on workplaces. It is essential to recognize how workplaces cope with work-from-home challenges and hybrid working beyond the crises. Building a narrative in our understanding of the psychological, cognitive, and physical experiences and responses of workplaces is critical. It provides the opportunity to help craft the way forward for organizations and employees.