Book excerpt: "Taking a novel approach to the concept of 'voice' within education systems, this insightful text considers the extent to which the values, opinions, beliefs and perspectives of students, families, teachers, and members of senior management are heard in educational settings, and explores what can be learned from integrating their views and opinions in decision-making processes. Pupil, Teacher and Student Voice in Educational Institutions traces the historical and legal developments which have heralded an increased appreciation of individuals' perspectives in key decision-making processes. Chapters consider how various parties can be encouraged to voice their opinions and beliefs, and address the issues and challenges which may face institutions as they seek to create an atmosphere of open and active consultation and engagement. Drawing on evidence based-research, case studies and personal accounts, chapters reflect upon the concept of 'voice' in diverse settings and acknowledge the sometimes significant divergence between the intended, and actual extent to which such opinions, beliefs and and perspectives are reflected in day-to-day practice. Offering in-depth exploration of the concept of 'voice' and the benefits, implications, challenges and practicalities associated with it, this text will be of interest to future and in-service teachers, educational researchers and policy makers"--