Researching Customer Satisfaction & Loyalty
Download or Read eBook Researching Customer Satisfaction & Loyalty PDF written by Paul Szwarc and published by Kogan Page Publishers. This book was released on 2005 with total page 276 pages. Available in PDF, EPUB and Kindle.
| Author | : Paul Szwarc |
| Publisher | : Kogan Page Publishers |
| Total Pages | : 276 |
| Release | : 2005 |
| ISBN-10 | : 0749443367 |
| ISBN-13 | : 9780749443368 |
| Rating | : 4/5 (67 Downloads) |
Book Synopsis Researching Customer Satisfaction & Loyalty by : Paul Szwarc
Book excerpt: It examines how to research customer satisfaction from both a client and a supplier perspective, and how to get the best results from that research.
