Book excerpt: This publication explores the use of socially sensitive enterprise restructuring (SSER) approaches by companies to help minimise the social costs for workers of downsizing, drawing on examples of good practice and case studies from different countries. Issues discussed include the importance of good labour management relations; communication strategies; the use of counselling, training and job searching strategies; early retirement, mobility and severence packages; alternative work schedules; and the various stages of the workforce reduction process.