Book excerpt: RHETORICAL LISTENING IN ACTION: A CONCEPT-TACTIC APPROACH aims to cultivate writers who can listen across differences in preparation for thinking critically, communicating, and acting across those differences. Krista Ratcliffe and Kyle Jensen offer a rhetorical education centered on rhetorical listening as it inflects other rhetorical concepts, such as agency, rhetorical situation, identification, myth, and rhetorical devices. RHETORICAL LISTENING IN ACTION spans classical and contemporary rhetoric, reading key concepts through rhetorical listening and supported by scholarship in rhetoric and composition, feminist studies, critical race studies, and intersectionality theory. The book expands on how we think about and negotiate difference and the factors that mediate social relations and competing cultural logics. Along the way, Ratcliffe and Jensen associate creative and heuristic tactics with clearly defined concepts to give all writers methods for listening rhetorically to and understanding alternative viewpoints. For writers new to the concepts of rhetorical listening, four appendices show how these concepts illuminate rhetoric, language, discourse, argument, writing processes, research, and style.