Book excerpt: Finding specific advice on inclusive processes for engaging a community in a planning or design process can be a daunting undertaking. The latest offering in the Tools for Community Planning Series is the product of nearly two decades of successful practice by internationally acclaimed community planning specialists. It is designed to support veterans and people with little or no experience to conduct a wide variety of community engagement events with absolute confidence. The book introduces the SpeakOut, an innovative, interactive drop-in engagement process. It provides hands-on, systematic guidance and detailed checklists for managing community engagement processes, as well as targeted advice on facilitation, recording and training. Five international case studies are included. This unique, illustrated manual is a 'must-have' tool for community, city and regional planners, activists, community organizations, students in planning and the other land professions and workshop facilitators and trainers everywhere.